Provider Information
Learn how you can participate in our program and take advantage of the numerous services and benefits Workforce Solutions – Child Care Services offers to child care providers. Each day, we help more than a thousand parents in the Heart of Texas afford the cost of quality child care services and connect with area providers.
If you are a licensed or registered provider through Child Care Licensing or an eligible relative, you will find the information you need to serve children through CCS. If you need more information, click the Contact Us link in the Related Resources menu on the right side of the page.
TX3C Provider Information
To support our child care providers, Workforce Solutions for the Heart of Texas Child Care Services is providing quick access to important resources and links related to the new TX3C system. While these resources are available on the official TX3C website, we have compiled them here for your convenience and to help you:
- Navigate the TX3C system efficiently
- Access step-by-step guides and training materials
- Stay informed about key updates and requirements
We encourage all providers to review the information and resources provided below.
Logging In and Assistance
If you need to set up or log into your account, please visit the TX3C Provider Portal Login Page and enter the email address associted with your licensing. The provider portal is managed by TX3C. All questions and assistance requests should be directed to TX3C by phone at 1-888-265-6461 or email. If you would like additional information not provided here, please visit the TX3C Information Site or the TX3C provider FAQ web page.
Provider Quick Reference Cards (QRCs)
Below are the QRCs provided on the TX3C Provider Central Quick Reference Cards web page. Please note: These links direct you to external resources managed by TX3C, not Workforce Solutions for the Heart of Texas. Any updates or changes to the information provided are maintained by TX3C.
| Account Creation & Log In |
Provider Portal Training Video | This video provides instructions on how to create and access your account and navigate the system. |
| Provider Account Access URL | This is the portal login page where you enter your email address associated with your program license. | |
| Provider Login QRC | This QRC shows you how to log in to the portal. | |
| Openings Updates | Provider Openings QRC | These QRCs show you how to add or update program availability information to display for families searching for openings. |
| Provider Add/Edit Openings QRC | ||
| Programs Updates | Provider Programs QRC | These QRCs show you where to find and edit the types of programs you’re licensed to serve. |
| Provider Update Program QRC | ||
| Other Profile Updates | Tour Requests QRC | This QRC shows you how to enable and manage tour requests for families. |
| Description & Contact QRC | This QRC shows you how to personalize and update your profile information. | |
| Uploading Files | Upload Image QRC | These QRCs show you how to view and upload images, videos, and documents to your profile. |
| Upload Video QRC | ||
| Upload Documents QRC |
Texas Rising Star
Effective October 1, 2022 any Texas child care provider wishing to participate in the Child Care Services (CCS) program must be designated as Entry Level and agree to work with a mentor towards Texas Rising Star certification.
- What is Entry Level Designation (PDF)
- Entry Level Designation Overview for Providers (PDF)
- TRS Brochures Provider accessible (PDF)
- Entry Level Video – Spanish
The Texas Rising Star program offers providers the opportunity to improve the quality of child care and early learning by meeting progressively higher levels of quality. These levels are tied to higher reimbursement rates. Learn more about the Texas Rising Star program here.
For more information about the Texas Rising Star Provider Program, visit the Texas Workforce Commission web page or contact our Texas Rising Star staff.
Current List of Texas Rising Star Providers
| TRS Provider List (English Version) |
| TRS Provider List (Spanish Version) |
How to Become a Contracted Provider
Are you interested in caring for children referred through Child Care Services? More than 100 licensed and registered providers in our area meet the requirements and choose to care for children through Child Care Services. Find out if you are eligible.
- Do you meet our licensing or registration requirements?
- You must be licensed or registered with Texas Child Care Licensing (CCL) as a child care center, licensed day home or operated and monitored by the United States military services.
- You may not be on corrective or adverse action or corrective denial with these agencies.
- You may not be on “Applicant Status” with Child Care Licensing.
- Follow the Terms of your Provider Agreement
- To care for children through Child Care Services, providers must sign and agree to abide by the terms of a provider agreement.
- Attend a Program Orientation a. Interested providers should contact Tamera Carter, Provider Services Manager to schedule an individual appointment. Call (254) 296-5367 or (800) 772-2269 outside McLennan County or email Tamera.Carter@hotworkforce.com.
How to Become a Relative Provider
Parents may choose a licensed or registered child care provider or a relative. If you work nights or weekends or you are having trouble finding a child care provider for some other reason, then choosing a relative may be a solution for you. Family member that may be eligible must be at least 18 years old and be the child’s grandparent, great grandparent, aunt/uncle or sibling.
Relatives must meet the requirements of DFPS Child Care Licensing and become a LISTED FAMILY HOME BEFORE providing care through Child Care Services. For more information call DFPS at (512) 843-3195
Click here for Child Care Licensing Forms for Providers
Print out the following forms: Form 2873 Guidelines for Listed Family Homes Form 2986 Listing Request
Important Note: You may be eligible to have the $20 fee waived. Before submitting your application to DFPS, contact Tamera Carter at (254) 296-5367 or (800) 772-2269 if outside of McLennan County or email Tamera.Carter@hotworkforce.com.
Texas School Ready Certification!
Texas School Ready!™ is a state-wide certification program that recognizes preschool education classrooms that successfully prepare their students for kindergarten.
Licensed Child Care Centers who have achieved the Texas School Ready! Certification are eligible to receive a higher reimbursement rate from CCS for their commitment to exceed minimum standards and for providing the high quality care that young children deserve.
Click here to learn more about Texas School Ready!
To find Texas School Ready! participants in the Heart of Texas region, visit the ChildOne Parent Resource Portal under ‘Early Care and Education Programs’.
For more information, contact Tamera Carter at 254-296-5367.
Provider Resources
Children’s Learning Institute
Frog Street Curriculum
Texas Rising Star Provider Certification
Texas Association for the Education of Young Children
Texas School Readiness Certification System
Texas Workforce Commission Child Care Quality
National Association for the Education of Young Children (NAEYC)
Together 4 Children
T.E.A.C.H. Early Childhood Texas
Texas Workforce Commission
MCC Small Business Development Center
Texas C-Bar
First Children’s Finance
Ready Nation
Child Care Licensing for Providers
2023 Provider Repayment Schedule
2022-2023 Provider Reimbursement Rates
Training & Development Registration Form
